Workplace Management Series Certificate
Program Overview
The WPMN Certificate is a combination of courses designed to enable Tribal Councils an opportunity to offer management courses to the First Nations workforce. They are designed to provide training and knowledge that will improve the performance of employees. Each course is 30 hours in length. A total of 8 courses are necessary to qualify for the certificate. The certificate offers some transfer credits to the SIIT Business Administration program.
Courses
(click item to view course description)This course examines the legal issues surrounding Indian government including the concept of Indian government, the nature and types of treaties, band council power and authority, status of lands, taxation issues, hunting, fishing and gathering legislation, the concept of self-government, international and federal legislation and the application of provincial laws.
An introduction to the basics of budgeting, from objectives to planning and operations. Students learn to budget revenues and expenses more accurately, and how to work with variances and improve their budgeting skills. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
Prerequisite: WPMN 100.
A course designed to enhance business writing skills. Basic writing skills are reviewed and applied to a number of common business situations, such as writing reports and proposals, letter and memos, and progress reports. The use of Microsoft Word is required when submitting assignments. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
This course introduces students to business plan development, including evaluating business plans and opportunity, assessing costs and the principles of entrepreneurship. Topics include the financial, marketing and management issues of a small business. Specific attention is paid to issues relating to Aboriginal entrepreneurs. Students complete their own business plan.
Historically, leading has been treated as an integral part of the management process. Today leadership is regarded as a separate and distinct ability, and part of these leadership skills involves 'coaching employees to success'. This module will deal with issues such as encouragement, motivation and open communication in order to successfully 'coach' your workplace. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
An introduction to the fundamentals of community development, including identification of the economic resources available. The course also includes the role of First Nations community in identification and promotion of opportunities. Issues and tasks include the role and responsibilities of stakeholders, community mapping, creation of community profile, and review of different mechanisms to achieve greater participation in the economic process. The course introduces culturally responsive development strategies.
This course is designed to provide a working knowledge of Microsoft Office software. Students use Word, Excel, Access, Power Point, etc. to produce professional business documents. The course or transfer credit is required before taking some other WPMN certificate courses. *Where possible, computer applications will be incorporated into course material of other workplace management certificate classes (e.g. budgeting skills, business communications, etc.). The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
An introduction to the problems, challenges and opportunities currently facing First Nation communities. In addition to studying the economic circumstances for First Nations, the course reviews the historical, legal and management issues involved in improving the overall performance of the communities. Particular attention is paid to development of leading strategies for improving economic performance.
A course designed to enhance and build on students' facilitation skills and examine methods for improving teamwork in the workplace. Team building exercises give students insight into team dynamics and help them work more effectively as members of a team. Topics include facilitation techniques, organization and team effectiveness, a model of team effectiveness, team membership styles, team design features, team development, team norms, team cohesiveness, shared goals, shared values and interdependence. The course introduces culturally responsive strategies. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
This course offers a brief introduction to financial statement preparation, including income statement and statement of change in financial position (cash flow statement). It also includes calculations of basic financial ratios, which facilitate financial analysis of the corporation by non-financial managers. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
This course examines the value of human resource planning and how it should be part of an organization's overall plan. It discusses topics that include the role of a human resource department, legislation, confidentiality and good practices in human resources policy and procedures. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
This course provides an overview of the fundamentals of micro and macro economic theories. Topics include employment and fiscal policies; interest rates and monetary policies; and Aboriginal economic development.
This course covers many marketing topics including how to plan, price, promote and distribute goods, services ideas and other products.
Historically, leadership has been treated as integral to the management process. Today it is regarded as a separate ability, and students aspiring for upper management must possess both leadership and managerial skills. This course identifies the skills and characteristics of effective leaders. It includes perspectives on leadership and the seven competencies of effective leaders, as well as developing credibility and dealing with issues such as encouragement, motivation and open communication. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
This course examines how 'chaos' is affecting your workplace productivity; and how to deal effectively with it. Different techniques and approaches are covered that address customer and employee demands; managing your schedule and managing your energy and efforts.
In this course, students develop an understanding of financial planning, decision making and security. The course outlines common personal financial issues and the techniques used to deal with them. It includes development of the skills and abilities required to create a personal financial plan. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
An understanding of the importance of staff appraisal and constructive evaluation is essential to the evaluation, motivation and enhancement of employees. Performance assessment will allow the key players to: affirm and gain assurance from what they're doing well, identify things that need improvement, develop plans to guide and selfcorrect performance, and ultimately add value to the organization through a highly motivated and skilled workforce. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
This course provides an overview of the scope and importance of the recruitment, selection and staffing functions within the workplace. This course will provide to the students: An understanding of the importance of the recruitment, selection and staffing functions and its interdependence to strategic design. The ability to measure performance. The ability to design, develop and deliver performance measurements, screening and interviewing techniques. The student will also gain a conceptual understanding of the diverse role of the recruiter and their role in the organization. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
This course provides an overview of the scope and importance of the Training and Development function with the workplace. Topics cover include: Understand the meaning of the terms performance management, training, and development. Describe the organizational, employee, and societal benefits of training and development. Discuss training and development in Canada. Understand and explain the role of the external and internal context of training and development. Understand the meaning of strategic human resources management (SHRM) and what makes training and development strategic. Discuss the instructional systems design (ISD) model of training and development. The learning objectives to complete are: The ability to implement a needs assessment. The ability to analyze the needs assessment, develop learning objectives and methods for measuring results; The ability to design, develop and deliver a training program. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
This course will introduce the student to the components of a strategic planning process. This includes: Define strategic planning and its terminology. Explain how often strategic planning can productively occur. Explain the stability of a strategic plan. Differentiate strategic planning from long-term planning. Explain the benefits of strategic planning. Answer common objections to strategic planning. Identify strategic planning stakeholders. Identify the respective responsibilities of the board, management and staff of the organization for strategic planning. Describe the products of strategic planning. Discuss basic principles of successful strategic planning. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
The first half of the course examines the causes of stress (role related and physical environment stressors) and their effect on individuals and the workplace. The second half explores time management, including taking control of time habits, personal planning techniques, essential steps in planning the day, and organizing and managing meetings. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
This course provides a knowledge and understanding of supervisory skills and functions. It focuses on front line supervisors and covers such areas as contemporary approaches to supervision, participation, leadership and teams and functions of management applied at the supervisory level. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
An introduction to the strategies and principles of conflict and the managerial tools needed to mediate workplace conflict. A main focus is organizational conflict and how to resolve conflict efficiently and effectively before it evolves into costly litigation, labour interruption or other form of disruptive behaviour. Cultural responsive strategies are introduced. The course is relevant to employees who may be employed in band offices, First Nations organizations or other agencies.
